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Shipping and Delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in the US, UK, Asia, and Australia by Special Line Logistics, Royal Mail in the UK, AU/ NZ post in Australia and New Zealand, CA post in Canada, and the USA by USPS.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

4-9 Business days

Canada

7-10 Business days

Australia, New Zealand

5-9 Business days

Europe

4-10 Business days

Asia

4-10 Business days

Africa

4 -10 Business days

UK

2-6 Business days

DHL Premium Shipping (Worldwide)

2-5 Business days

 

Max delivery time – 10 business days.

*This doesn’t include our 2-3 days processing time.

*All shipping times exclude clearance/customs and COVID-19 related delays

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.

LOST/MISSING PACKAGES

Abby is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error, we will fully take responsibility for the original order made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. You can also track the real-time status on our website. Just enter your email id, order no, or tracking info on the below link.

 https://abbycart.com/apps/parcelpanel

MY TRACKING SAYS, “NO INFORMATION AVAILABLE AT THE MOMENT. "

It takes 1-3 business days for the tracking information to update on the system for some shipping companies. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase can sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us at contact@abbycart.com, and we will do our best to help you out. Thank You.

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30 Day No questions asked returns policy

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Received recognition for Canada's top growing online brands 2021