Shipping and Delivery
Free Shipping to the USA
At Abby Brands Inc., we are dedicated to delivering exceptional value and service. We offer free shipping for all domestic orders over $99, dispatched from our warehouses in the USA. For international orders, a flat shipping fee will apply. Our primary logistics partners are UPS and USPS, ensuring reliable and efficient delivery.
Expedited Shipping Option
For customers in the USA, we also offer an expedited shipping option with faster delivery within 2-6 business days. This ensures your orders arrive as quickly as possible. Please note that expedited shipping is subject to availability and processing times.
Estimated Shipping Times
Please note that the following shipping times are estimates and do not include a processing period of 2-3 business days:
United States: 4-8 Business Days
Expedited Shipping to the USA: 2-6 Business Days
Canada: 3-7 Business Days
Rest of the World: 5-12 Business Days
Please be aware that all shipping times exclude potential delays due to customs clearance or other unforeseen circumstances. In rare cases, delivery may take up to 21 Business days.
Global Shipping
We are proud to offer international shipping services to over 200 countries. However, certain locations may be restricted. If your country is one of these, we will contact you.
Cancellation Policy
Cancellations are allowed only if the item has not yet been shipped. Please reach out to our support team at contact@abbycart.com with your order number as soon as possible to request a cancellation. Once the item is shipped, cancellations will no longer be possible, and our return policy will apply.
Lost or Missing Packages
Abby Brands Inc. is not responsible for losses incurred due to incorrect shipping addresses entered by the customer at checkout. Please ensure your billing and shipping addresses are accurate before submitting your order. Should an error on our part occur, we will take full responsibility and replace the original order at no additional cost to you.
Shipping and Fulfillment
We ship from our warehouses located in Houston, TX, and Sanborn, NY, ensuring efficient and timely order processing. Our fulfillment network is designed to optimize delivery times and provide reliable shipping across the United States. All orders are carefully packed and dispatched to ensure they arrive in excellent condition.
Customs and Fees
Customers are responsible for any customs fees incurred from imported goods. The purchase of our products implies consent to potentially incur customs fees upon arrival in your country.
Tracking Your Order
You will receive a tracking number via email once your order ships. Visit our website and enter your email ID, order number, or tracking information to view the real-time status of your shipment:
If your tracking information shows "No information available at the moment," please allow 1-3 business days for the shipping company to update their system. Contact us if there is no update beyond three business days.
Package Consolidation
Items from the same order may be shipped in separate packages for logistical reasons, even if combined shipping is requested.
For further inquiries, please reach out to us at contact@abbycart.com. We are here to assist you. Thank you for choosing Abby Brands Inc.